Certified Sprinter/Metris Mechanics with 60+ Years Combined Mercedes Dealership Experience

At Mercedes Specialists we know that most Sprinter/Metris vehicles are used for commercial purposes and that when your Sprinter/Metris isn’t on the road, your business likely isn’t making money. We are here to remedy that! We regularly service over 415 Sprinter and Metris vehicles, including numerous fleet accounts. We have found that local dealerships are usually booked at least 2 weeks out for an appointment, which potentially could cost you thousands of dollars if the vehicle is down for repair.

Whether you have 1 Sprinter or a fleet of 25 our pledge to you is this: in our facility we prioritize our commercial and fleet customers and will get you back on the road as quick as possible with an honest, proper, cost-effective repair when the vehicle is here due to a breakdown or general maintenance repair. We will inform you of scheduled maintenance and prioritize any needed repairs to help prevent costly breakdowns and loss of business income. Same day appointments are usually available, and minor maintenance and repairs can be done while you wait in our comfortable waiting area stocked with refreshments and wi-fi.

Mercedes Specialists is the only independent repair facility in the region that employs 4 Master Certified, factory trained Mercedes-Benz technicians with over 70 years of combined experience on Mercedes products. Our modern and CLEAN 7,500 sq/ft facility is conveniently located in Westminster MD and has multiple 15,000lb capacity, extra tall lifts specifically for Sprinter vehicles. Utilizing the same OEM diagnostic equipment, tooling, repair procedures and parts as the dealership we can keep your Sprinter as trouble free as possible for hundreds of thousands of miles.

We are the only TRUE dealership alternative in the area, No one knows these vehicles better than us!

We can fix ANY mechanical or electrical issue with your Sprinter/Metris. The only repairs we do not perform are bodywork due to a collision. Some examples of repairs include:

  • Oil changes
  • “A” and “B” services
  • General maintenance
  • Brakes
  • Tires
  • Suspension/Steering repairs
  • 4 Wheel Alignments (Brand new state-of-the-art machine)
  • Check engine light diagnosis
  • Emissions system repairs
  • DEF, Ad-Blue, and SCR repairs
  • Glow plug faults
  • Electrical diagnosis

$190 Mercedes Service A and $395 Mercedes Service B!*

$190 Service A: *Most models. Sprinter, diesel vehicles, and V12 engine cars will incur additional cost

$395 Service B: *Most models **S-Class, Sprinter, Diesel vehicles, and vehicles with multiple cabin air filters will incur additional cost

Mercedes SpecialistsMercedes of Owings MillsMercedes of CatonsvilleEuroMotorcars GermantownMercedes-Benz of Hunt ValleyMost Other Mercedes Repair Shops
Google Rating4.94.74.34.34.3?
Mercedes “A” Service$203$330$256$566$689(includes alignment, rotate & balance, & wiper blades)?
Mercedes “B” Service$420$730$597$937$1159(includes brake fluid & carbon cleaning)?
OEM Mercedes Diagnostic Tool✓✓✓✓✓X
Master Certified Mercedes-Benz Technicians✓✓✓✓✓X
OEM Quality Parts✓✓✓✓✓X

A & B Service adheres to all required elements listed by model year and specific model as indicated on the corresponding service sheet for Mercedes-Benz Maintenance. We only use the highest quality parts & oil/fluids that meet Mercedes’s strict specifications. (We don’t use shortcuts)

*Prices quoted are for a 2017 Mercedes-Benz E300. Prices may vary for other models. Competitor quotes obtained via telephone on 7/9/2021, Google ratings pulled 7/12/2021.

Questions or Quotes? Call Now! (410) 635-0265

Meet our Specialists

Justin

Owner/Master Mercedes Technician
Master Certified Mercedes Benz Technician with 20 years automotive experience and 12 years service at a Mercedes dealership. Former MD state vehicle inspector. Justin ran the certified pre-owned repair/reconditioning department for many years at a local Mercedes-Benz dealership. He founded Mercedes Specialists in 2014 and opened the current location in 2015. He enjoys spending time with his son and family as well as traveling and is an avid firearms enthusiast.

Ian

Service Advisor/Shop Manager
After almost 25 years in the auto industry, working in the shop, Ian has made the switch to the service Advisor/manager position. We have sent him to multiple service advisor and management training classes and the results speak for themselves. He is great with customers and has the technical knowledge to explain things in detail to better help our customers understand the repairs they may be faced with. He is a highly skilled welder and fabricator and enjoys hiking and spending time outdoors with his wife and son.

Tom

Shop Foreman/Master Mercedes Technician
Master Certified Mercedes Technician with 15 years Mercedes dealership experience. Tom was also shop foreman at a local Mercedes dealership prior to joining our team. He gained extensive hands-on training with classic Mercedes models from other master Mercedes technicians at the dealership that were factory trained on those models when new, prior to their retirement. Tom is an avid boater and camper, and is currently restoring a 1940`s gas station into a home. He is also a proud owner of multiple classic Mercedes vehicles.

Jarett

Technician
Factory trained Honda certified technician with 13 years Honda dealership experience. We have sent Jarett to Sprinter specific training classes as well as extensive in-house training from our Master Certified technicians. He handles most of the Sprinter repairs in our facility. A father of 2, he enjoys camping and the outdoors with his family and is an avid motorcyclist.

John

Master Mercedes Technician
Master Certified Mercedes Technician with 15 years Mercedes dealership experience. John is the newest technician on our team, but we have known him for 15 years. He is a great fit for our busy shop. A father to 1 daughter, he plays in a local softball league every year and also enjoys hunting and golf.

Christian

Master Mercedes Technician
Christian has 8+ years service at a local Mercedes dealership. He graduated from UTI and the Mercedes ELITE program. He enjoys fast trucks and spending time with his family.

Stephan

Detail Manager/Shop Assistant
Stephan has been in the auto industry for over 20 years. He is a huge racing fan especially drag racing and has built multiple drag race cars and motorcycles over the years.
835 Baltimore Blvd, Westminster, MD 21157

Mercedes-Benz Sprinter Service A

  • Engine oil change and oil filter replacement:
  • Includes Liqui Moly fully synthetic oil (meeting proper OEM specification and viscosity recommended by Mercedes Benz for your specific year/model vehicle, OEM “fleece” oil filter)
  • Lubrication service:
  • Includes hood hinges, lock cylinders, striker plates and top off all under hood fluids.
  • Cooling system inspection:
  • Includes antifreeze protection level, hoses and clamps.
  • Brake inspection:
  • Includes check of pad thickness and condition of discs, fluids and lines.
  • Function check:
  • Includes warning lamps, headlights, exterior lights, seat belts, windshield wiper and washer system
  • Vehicle electrical inspection:
  • Includes connection of Mercedes specific diagnosis computer to vehicle to clear any erroneous fault/errors and to check for any preventative repairs. **Does NOT include diagnosis of any found system faults**
  • 20 point safety and mechanical inspection
  • Inspect tire tread depth, condition, and correct tire pressure
  • Inspect for any additional manufacturer recommended maintenance items due by time/mileage
  • Install fuel injection system cleaning additive
  • Reset service indicator light

Mercedes-Benz Sprinter Service B

  • Engine oil change and oil filter replacement:
  • Includes Liqui Moly fully synthetic oil (meeting proper OEM specification and viscosity recommended by Mercedes Benz for your specific year/model vehicle, OEM “fleece” oil filter)
  • Lubrication service:
  • Includes hood hinges, lock cylinders, striker plates and top off all under hood fluids.
  • Cooling system inspection:
  • Includes antifreeze protection level, hoses and clamps.
  • Brake inspection:
  • Includes check of pad thickness and condition of discs, fluids and lines.
  • Function check:
  • Includes warning lamps, headlights, exterior lights, seat belts, windshield wiper and washer
  • Vehicle electrical inspection:
  • Includes connection of Mercedes specific diagnosis computer to vehicle to clear any erroneous fault/errors and to check for any preventative repairs. **Does NOT include diagnosis of any found system faults**
  • 50 point safety and mechanical inspection
  • Inspect tire tread depth, condition, and correct tire pressure
  • Rotate tires (except vehicles with staggered wheel sizes)
  • Inspect for any additional manufacturer recommended maintenance items due by time/mileage
  • Install fuel injection system cleaning additive
  • Replace heating and ventilation system dust filter
  • Reset service indicator light