Certified Sprinter/Metris Mechanics with 70+ Years Combined Mercedes Dealership Experience
At Mercedes Specialists we know that most Sprinter/Metris vehicles are used for commercial purposes and that when your Sprinter/Metris isn’t on the road, your business likely isn’t making money. We are here to remedy that! We regularly service over 415 Sprinter and Metris vehicles, including numerous fleet accounts. We have found that local dealerships are usually booked at least 2 weeks out for an appointment, which potentially could cost you thousands of dollars if the vehicle is down for repair.
Whether you have 1 Sprinter or a fleet of 25 our pledge to you is this: in our facility we prioritize our commercial and fleet customers and will get you back on the road as quick as possible with an honest, proper, cost-effective repair when the vehicle is here due to a breakdown or general maintenance repair. We will inform you of scheduled maintenance and prioritize any needed repairs to help prevent costly breakdowns and loss of business income. Same day appointments are usually available, and minor maintenance and repairs can be done while you wait in our comfortable waiting area stocked with refreshments and wi-fi.
Mercedes Specialists is the only independent repair facility in the region that employs 4 Master Certified, factory trained Mercedes-Benz technicians with over 70 years of combined experience on Mercedes products. Our modern and CLEAN 7,500 sq/ft facility is conveniently located in Westminster MD and has multiple 15,000lb capacity, extra tall lifts specifically for Sprinter vehicles. Utilizing the same OEM diagnostic equipment, tooling, repair procedures and parts as the dealership we can keep your Sprinter as trouble free as possible for hundreds of thousands of miles.
We are the only TRUE dealership alternative in the area, No one knows these vehicles better than us!
We can fix ANY mechanical or electrical issue with your Sprinter/Metris. The only repairs we do not perform are bodywork due to a collision. Some examples of repairs include:
- Oil changes
- “A” and “B” services
- General maintenance
- Brakes
- Tires
- Suspension/Steering repairs
- 4 Wheel Alignments (Brand new state-of-the-art machine)
- Check engine light diagnosis
- Emissions system repairs
- DEF, Ad-Blue, and SCR repairs
- Glow plug faults
- Electrical diagnosis
Meet our Specialists
Justin
Owner/Master Mercedes Technician
Ian
Service Advisor/Shop Manager
Tom
Shop Foreman/Master Mercedes Technician
Jarett
Technician
John
Master Mercedes Technician
Christian
Master Mercedes Technician
Stephan
Detail Manager/Shop Assistant
Mercedes-Benz Sprinter Service A
- Engine oil change and oil filter replacement:
- Includes Liqui Moly fully synthetic oil (meeting proper OEM specification and viscosity recommended by Mercedes Benz for your specific year/model vehicle, OEM “fleece” oil filter)
- Lubrication service:
- Includes hood hinges, lock cylinders, striker plates and top off all under hood fluids.
- Cooling system inspection:
- Includes antifreeze protection level, hoses and clamps.
- Brake inspection:
- Includes check of pad thickness and condition of discs, fluids and lines.
- Function check:
- Includes warning lamps, headlights, exterior lights, seat belts, windshield wiper and washer system
- Vehicle electrical inspection:
- Includes connection of Mercedes specific diagnosis computer to vehicle to clear any erroneous fault/errors and to check for any preventative repairs. **Does NOT include diagnosis of any found system faults**
- 20 point safety and mechanical inspection
- Inspect tire tread depth, condition, and correct tire pressure
- Inspect for any additional manufacturer recommended maintenance items due by time/mileage
- Install fuel injection system cleaning additive
- Reset service indicator light
Mercedes-Benz Sprinter Service B
- Engine oil change and oil filter replacement:
- Includes Liqui Moly fully synthetic oil (meeting proper OEM specification and viscosity recommended by Mercedes Benz for your specific year/model vehicle, OEM “fleece” oil filter)
- Lubrication service:
- Includes hood hinges, lock cylinders, striker plates and top off all under hood fluids.
- Cooling system inspection:
- Includes antifreeze protection level, hoses and clamps.
- Brake inspection:
- Includes check of pad thickness and condition of discs, fluids and lines.
- Function check:
- Includes warning lamps, headlights, exterior lights, seat belts, windshield wiper and washer
- Vehicle electrical inspection:
- Includes connection of Mercedes specific diagnosis computer to vehicle to clear any erroneous fault/errors and to check for any preventative repairs. **Does NOT include diagnosis of any found system faults**
- 50 point safety and mechanical inspection
- Inspect tire tread depth, condition, and correct tire pressure
- Rotate tires (except vehicles with staggered wheel sizes)
- Inspect for any additional manufacturer recommended maintenance items due by time/mileage
- Install fuel injection system cleaning additive
- Replace heating and ventilation system dust filter
- Reset service indicator light